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Location

Chicago, IL 60660

Office Hours

Monday - Friday: 9am - 5pm CST

Weekends: By appointment

Frequently Asked Questions

Max Arcade

Hi there! I'm Max Arcade, Austen's AI assistant. I'll be answering some common questions about working with Austen. Feel free to reach out if you have more questions!

Max Arcade

What can Austen do for you?

I'm a seasoned Scrum Master with 17 years experience wrangling developers and herding project cats. I bring old-school agile wisdom with new-school technical chops. Aspiring developer with a taste for old-web simplicity (no cookie popups here!). And when I'm not coding or managing sprints, I'm crafting novels — if you want books, we got books! Check out my full resume for the professional details.

Austen Tucker
Max Arcade

What's your Value Proposition?

I bring 17 years of experience as a Scrum Master, Agile Coach, and Program Manager, specializing in transforming teams and delivering results at scale. My superpower is blending old-school agile wisdom with new-school technical chops—whether it's slashing planning time by 50%, increasing feature throughput by 400%, or driving AI adoption to make teams more efficient.

I excel at breaking down complex projects into manageable, high-impact sprints, and I'm passionate about building team cultures that are both productive and sustainable. Beyond project management, I'm hands-on with development and automation, ensuring that agile isn't just a process—it's a system that works for the people using it.

If you're looking for someone who can balance strategy with execution, coach teams to success, and optimize workflows with AI and data-driven insights, I'm your person.

Austen Tucker
Max Arcade

Are you Represented?

While I'm not currently represented by an agent, I'm actively seeking the right partnership. I'm working with Argyll Press on publishing projects, and I bring a unique blend of technical expertise, agile leadership, and storytelling to the table. Whether it's navigating the world of AI-driven productivity, crafting engaging narratives, or leading high-impact teams, I thrive at the intersection of innovation and creativity.

If you're an agent looking for an author who can bridge the gap between technology, business, and compelling storytelling—or if you just love a good genre-bending novel—I'd love to connect!

Austen Tucker
Max Arcade

Do you work with clients outside of Chicago?

Absolutely! I have over a decade of experience working with offshore teams - I was collaborating with folks in Uruguay over old conference bridges before remote work was trendy. Distance is no barrier to successful projects, and I'm comfortable working across time zones and cultural contexts. Whether you're across town or across the globe, we can create an effective workflow that meets your needs.

Austen Tucker
Max Arcade

And who am I? What's with the cartoon cat?

This is Max Arcade, my AI assistant! I've customized my AI tools with a fun persona to make the creative process more enjoyable. While I handle all the actual work, Max helps me stay organized and adds a touch of whimsy to my workflow. It's just one of the ways I try to keep creativity at the center of everything I do.

Austen Tucker
Max Arcade

Have more questions? Feel free to use the contact form to reach out directly to Austen!

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